The retailer is a firm favourite for special occasion dresses, especially end of year work parties and Christmas Eve dresses. Nobody's Child does not offer extended Christmas returns (Image: Nobody's Child) This December, shoppers who bought from its store, including gifts for friends or family (with a gift receipt) have until Januto return items for a refund. Shoppers can do this in-store or by printing a return form with Royal Mail. The beauty and health retailer normally gives shoppers up to 35 days to return unwanted and unopened items, for either a full refund or replacement. Full details on how to get your money back, including repayment type can be seen on their website, here. It's one of the longest Christmas return policies from a retailer and will give some shoppers, especially those who bought early, four months to return an item. ![]() Taking a similar approach to Amazon, John Lewis has extended its return policy meaning shoppers have up until Januto return all gifts bought from September 2022. Most of the items purchased between November 1 and December 31 can now be returned until January 31, 2023, but it does depend on the seller and item. This includes issues like delayed delivery, damaged products on delivery or returning an item you no longer want (in perfect condition).ĭuring the Christmas period, it has extended its refund and returns policy to accommodate shoppers who have potentially bought the wrong gift. The online retailer normally offers a 30 day window, from order date, to raise an issue and log a refund claim. The deadline for claiming a return from Amazon (Image: PA) To help shoppers get a refund this Christmas period (for whatever reason) we've put together a list of several popular retailers and their individual return and exchange policies - the majority of which are different to the rest of the year. Some retailers and platforms have a very limited window for raising a problem." Then you may face something of a battle to get your money back. "However, if you leave it too late to inform the seller the item has not arrived, they might refuse to reimburse you or send a replacement item. He said: "This year, it will be even easier to lose track of an order as Christmas deliveries are disrupted by strikes, delays in goods from China because of Covid lockdowns and seasonal staff shortages post-Brexit. ParcelHero's head of consumer research, David Jinks, shared some shopping advice. ParcelHero compare everyday delivery prices, from DHL to Evri and DPD so it can also help shoppers pay the cheapest price for shipping. Shoppers should note that for many online retailers the window of raising a refund is within 30 days of dispatch or estimated delivery, not from the date you receive the item. ![]() READ MORE: This £5 Christmas card comes with two free drinks at Manchester bar saving £15ĭelivery experts at ParcelHero have warned shoppers about the refund deadlines for online orders. With planned postal strikes in place this year, Christmas deliveries are expected to be a lot busier than normal, so shoppers looking to return unwanted presents or wrong items are being urged to check the deadlines to avoid being turned down for a refund. John Lewis, Boots and Amazon are among the retailers offering shoppers more time to swap out their Christmas gifts, but there's a fine line between refund deadlines, exchangeable items and gift card policies, the Liverpool Echo reports. These things do happen, and so, to help shoppers out, a number of retailers extend their return policies to give customers time to get their money back, or exchange a gift. Sometimes Aunty Jane doesn’t always get the size right on your supermarket pyjamas, while Grandpa Jo may have bought you a new book that you’ve already read.
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